Patient Care Coordinator

Greenwich, CT
Full Time
Experienced

We’re seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.


Key Responsibilities

  • Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice

  • Schedule, confirm, and manage appointments across multiple providers and services

  • Answer phones, respond to inquiries, and provide accurate information about treatments and policies

  • Verify insurance, process payments, and assist with pre-authorizations or billing questions

  • Maintain accurate patient records and ensure compliance with HIPAA guidelines

  • Coordinate pre- and post-procedure instructions with clinical staff

  • Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience

  • Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)


Qualifications

  • 1+ year of experience in a medical office or dermatology setting preferred

  • Strong interpersonal and communication skills, both verbal and written

  • Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)

  • Ability to multitask, prioritize, and work under pressure with grace

  • Polished, professional demeanor — hospitality or concierge experience is a plus

  • High school diploma required; associate’s or bachelor’s degree preferred


Compensation & Benefits

  • Competitive hourly rate ($23–$25/hr based on experience)

  • Health benefits and paid time off

  • Career development in a boutique, high-touch dermatology environment

  • Exposure to both medical and aesthetic procedures

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